I am looking forward to buy a jacket need to know, how I can make the payment?
You can make a purchase and pay through PayPal and Credit Card.
I really like some jackets but not sure which size would fit me?
Kindly go through the size chart mentioned on the website and if you still get
confused about the size feel free to contact us on info@thejacketmasters.com. Our representative will guide you.
What if the jacket does not fit me? Can I return it?
Our first Priority is Customer Satisfaction that’s why we have the return Policy.
You can Return or Exchange according to our return Policy.
What is time duration of delivering the order?
It takes usually 5-10 business days.
Where should I contact if my order has not been delivered yet?
You can always contact our customer support through email info@thejacketmasters.com and our representative will provide
you the tracking I.D to track your product.
What If the order I received has fault?
Kindly Contact our customer Support ASAP and We will get back to you within
24 hours and verify the fault, once it will be verified we will replace it as quickly as we can.
If my Payment get declined. What could be the reasons?
The Following Reasons could be
- Incorrect billing address and phone number
- Credit card limit reached
- Invalid Credit / Debit Card Number
- Credit / Debit Card Expiration date
- PayPal account out of funds